Providing information where seafarers can reach out directly to seek help with their mental health state of being. BIMCO members are highly recommended to inform their seafarers of this information page.
Caught in the centre of this COVID-19 pandemic are a lot of seafarers facing unprecedented challenges which have left them in a limbo unable to be repatriated home or leave their ships whilst subjecting them to staying onboard longer than required. These challenges have caused considerable strain on the mental and physical wellbeing of some seafarers. To assist seafarers with coping under these extraordinary times, BIMCO is providing on this page, valuable resources where seafarers can reach out for some mental health assistance.
Seafarer Help is one of the most direct welfare services that BIMCO has found which provides not only services to the seafarers, but also their families as well.
This is a free, confidential, multilingual helpline for seafarers and their families. It is available 24 hours, 365 days.
This service is provided by the International Seafarers' Welfare and Assistance Network (ISWAN), a membership organisation, which works to promote and support the welfare of seafarers all over the world.
Mind Call is another very useful source of immediate help. "MIND CALL" is a website to support the mental health and emotional wellbeing of a seafarer at sea. There is a dedicated emotional support helpline available to seafarers 24 hours per day, 7 days a week, 365 days per year.
Contact their confidential helpline +44 191 235 3917.
This website is brought to you by ISWAN and North P&I club.
For more information on mental health and emotional wellbeing at sea, go to their related website: My Mind Matters
Mission to Seafarers
Mission to Seafarers is another option where any distressed/troubled seafarer of any race, nationality or religion can go online and have a direct chat with a Chaplain. Alternatively, you can email email@example.com or also access the "chat to a chaplain" on this page.
A list of all the ports where they have a centre available to assist seafarers.
International Christian Maritime Association (ICMA)
ICMA is a free association of Christian not-for-profit organisations working for the welfare of seafarers around the world. Here you can chat with an ICMA member who will connect you to a chaplain in your time zone.
Sailors Society is a Christian charity dedicated to caring for merchant seafarers, where chaplaincy is at the core of their global work. For a seafarer facing a crisis during COVID-19, the following are the helplines offered by this organisation:
Emergency Covid-19 helpline: +1 938 222 8181
Covid-19 chat line: https://wellnessatsea.org/covid-19/
Emergency regional contacts.
Radio Medico Norway
Radio Medico Norway (RMN) is Norway's official emergency room for ships and sailors offering medical advice to seafarers on board and those treating them. The service is available 24/7 for all ships, anywhere in the world, for all nationalities and regardless of flag. Medical advice from RMN is free of charge. Contact can be made with the on-call doctor at Radio Medico via the Coastal Radio North / Norwegian Coastal Radio North.
Inmarsat: 32 through Eik earth station
Telephone: +47 51 68 36 01
For other purposes +47 55 97 50 00
Seahealth & Welfare
Seahealth & Welfare is a Danish organisation focusing on the welfare and working environment of seafarers, providing the necessary competence to ensure that the welfare,safety, health and wellbeing of the seafarers is maintained and protected.
Seafarers can use Helplines for seafarers serving Danish ships and crisis counselling for Danish ships during this COVID-19 pandemic.
Apostles of the Sea
The Apostleship of the Sea in Great Britain is part of an international network known to the maritime world as Stella Maris, working in 334 ports with 227 port chaplains in 59 countries
Contact their Chaplains.
Alternatively, use the interactive map to find their chaplains and contact them. Click on the anchors to display the ports in a particular country, then click on the red pins to display the details of the chaplain in that port. You can also use the list of ports below the map.
ISWAN Seafarer Centre Directory
A seafarer can use this directory easily. By simply entering a port, a seafarer will be able to find the nearest seafarers' centre where assistance can be sought.
In addition, iSWAN has the following valuable resources in relation to seafarers' mental health :
Seafarers International Research Centre
CHIRP Maritime Advisory Board presents the following topical maritime insight articles: